Suitcase Fusion 9 Trial Expired

Starting the Suitcase Fusion 9 Trial

To use the Suitcase Fusion 9 trial, you must first sign up for trial access.  If you haven't signed up for the trial and attempt to log in, you'll be met with a "your demo has expired" message at login.

Once you've signed up for the trial, the Suitcase Fusion 9 trial will appear in the My Products page of your Extensis.com account for 15 days.

If the Suitcase Fusion 9 trial appears in your MyProducts page:

1. Download the installer from the website
2. Install the Suitcase Fusion 9 application
3. Log into the product to authenticate your trial

You've Bought Suitcase Fusion 9, but receive "your demo has expired"

If you've purchased the product, this message indicates that the email address you’re using to log in to Suitcase Fusion 9 has not been assigned as an active user.

To Resolve:

Single user purchase: If you purchased Suitcase Fusion 9 under a different email address, you'll need to log into the purchasing account on the Extensis website to assign a different email address to Suitcase Fusion 9.

Next Steps:

1. Login to the Extensis website with the email address used to place the order.  
2. Click My Products at the top of the page.
3. Select the Suitcase Fusion column, then click the Suitcase Fusion line item to expose the license management console.
4. Click Remove next to the email address associated with the Suitcase Fusion 9 product
5. Add the email address you'd prefer to use with Suitcase Fusion.
6. You should then be able to login to Suitcase Fusion with that email address.

Multi user purchase: If your organization has purchased multiple copies of Suitcase Fusion, the primary contact will need to log into their account on the Extensis website and assign/setup users.

Next Steps:

1. The primary registration contact will need to log into to their Extensis account.
2. Click My Products at the top of the page.
3. Select the Suitcase Fusion column, then click the Suitcase Fusion line item to expose the license management console.

Note:  If your users don’t have an Extensis account, one will automatically be created for them. This is the email address that they will use when signing in to Suitcase Fusion 9.