If you need to change or reset your password, you can do this through the My Profile page of your extensis.com account.
This article contains the following:
- Forgot password to your www.extensis.com account
- Change password
- Forgot password to Suitcase Fusion 7, Fusion 8, and TeamSync
Forgot Password to Your Extensis.com Account
- Go to the My Account homepage
- Click on Forgot Password
- Enter email address associated with your account
- If this email address is in our system, you will be sent an email containing a temporary password to log in. We highly recommend you change your temporary password immediately.
Next steps: To change your password
- Log in to your My Account homepage
- Select My Profile
- Click Change Password
- Type your current password
- Type your new password
- Retype your new password and select Create New Password.
Note: If you are a user of Suitcase Fusion 7, Fusion 8, or TeamSync, you’ll now use this password to log into the application.
Reset Password to Suitcase Fusion
If you’re having trouble logging into Suitcase Fusion or the product is not accepting your password, you can request a new temporary password through the log in screen.
Note: If this email address is in our system, you will be sent an email containing a temporary password to log in. We highly recommend you change your temporary password immediately.
NOT RECEIVING THE PASSWORD RESET EMAIL?
- Check your junk/spam folders.
- Check you entered the correct username/email address for your Extensis account.