Description
Fonts in Safari, Google Chrome, Outlook, Mac Mail or other applications display incorrectly when Suitcase Fusion is running.
Solution
Some Suitcase Fusion users have reported text rendering issues on certain websites and in applications when fonts are active in Suitcase Fusion. If you're seeing font substitution, garbled fonts, incorrectly bold fonts, or hieroglyphics similar to the screenshot below:
Then your application is confused and is displaying a font that is either currently active or was used recently, instead of the system font that the application is requesting. There are several ways to address this issue (The first three steps usually resolve the issue):
1) Deactivate all Arial and Helvetica Fonts in your Suitcase Fusion Font Library/Libraries
If a duplicate Helvetica or Arial Regular (Postscript name = ArialMT) exists and your Font Library/Libraries and your System Fonts folder, you will encounter issues where fonts show as questions marks "?" when activated.
Screenshot with Arial Deactivated in Font Workgroup
Screenshot with Arial activated in Font Workgroup (Safari is now displaying question marks).
2) Deactivate all Fonts in your Suitcase Font Library
If duplicate fonts exist in your Font Library and your System Fonts folder, then you will encounter issues where fonts show as questions marks "?".
If this resolved your issue, click the link below to see our "Font Management Best Practices Guide":
3) Clear System Font Caches
If text in your web browser still looks strange, use Suitcase Fusion to Clean Font Caches. From Suitcase Fusion's File menu select Clean Font Caches. This will purge your system font caches. Once this is complete, restart your Mac.
4) Minimize your system fonts
Try minimizing your system fonts by following the recommendations appropriate for your operating system:
Please use this guide to minimize your macOS system fonts.