There is a Firefox browser security restriction blocking Universal Type Server’s reporting page from being available on an HTTPS connection.
The resulting page displays a black screen without any Report icons.
This issue exists on both Macintosh and Windows systems.
The issue does not occur when using a less secure HTTP connection.
- To resolve the issue you will need to add the following security exceptions to your Firefox application:
Open Firefox menu -> Options -> Advanced -> Certificates -> View Certificates
Add an exception for the certificate at URL https://<server_ip_address>:8843
Add an exception for the certificate at URL https://<server_ip_address>:8443 (if not already set)
- Using another browser application is also an alternative option.