Some antivirus software interferes with Universal Type Client’s ability to activate and deactivate fonts. Users should set up exclusions in their antivirus software to avoid conflicts.
The following folders should be added to your antivirus software’s exclusion list. Refer to the documentation for your antivirus application for directions.
The Universal Type Client application in /Applications should also be excluded from scanning; Universal Type Client copies its auto-activation plug-ins out of the application bundle during installation.
- C:\Program Files\Extensis\Universal Type Client\ (UTC version 6 and later)
- C:\Program Files (x86)\Extensis\Universal Type Client\ (UTC version 5 and earlier)
NOTE: The AppData folder is hidden by default. To view the contents of the folder, enter the complete path in the address bar of a Windows Explorer window. To view hidden files and folders by default:
- Go to Control Panel > Folder Options
- Select the View tab
- Under “Hidden files and folders”, select “Show hidden files, folders, and drives” and click Apply