The email address connected to your Extensis.com account will be used to login to the Extensis website and will be used to log into any products that require a login such as Suitcase Fusion 7 and TeamSync.
Next Steps: To Change Your Email
- Log into your Extensis.com account here.
- You should be taken to My Profile If not, select My Profile toward the upper left of the webpage.
- To make changes, click update profile info.
- Locate the text field labeled “Email Address/Account ID”, and delete the existing email address:
- Enter your new email address.
- Select Save Changes.
- To confirm the changes, click continue.
- You'll be prompted to log back into your account.
For users of Suitcase Fusion 7 or Suitcase TeamSync: If your old email address was assigned to a Fusion 7 or TeamSync license, it will also be updated with the email change, and you’ll be able to login to Fusion 7 or TeamSync with your new email address.
NOTE: If you’ve already created an extensis.com account with the new email address, but have licensing under the old address, you’ll need to contact Customer Service.