For: Missing Original Version or Missing Fonts Dialog alert box.
Alert: The document “name of doc” uses fonts that are currently unavailable on your computer. Closing the dialog box will substitute the missing fonts with the default font until the original fonts become available. Typekit couldn’t find any matching fonts.
Dialog Window for Indesign:
Environment: Supported Adobe Creative Cloud(Illustrator, Indesign, Photoshop) and QuarkXPress applications.
Resolution: First, verify that you have the correct library selected in the plug-in.To remove (suppress) this dialog, you can turn on pick best match in the Illustrator, Photoshop, InDesign or QuarkXPress plug-in preferences.
See also: Fonts Not Activating
Next Steps: Adobe Illustrator or Indesign
- Launch Illustrator or InDesign
- Go to the Type Menu > Suitcase Fusion > Suitcase Fusion Auto-Activation Preferences
- Check the pick the best match when original is missing box
Next Steps: Adobe Photoshop
- Launch Photoshop
- Go to the File Menu > Automate > Extensis >Preferences
- Check the pick best match box
Next Steps: QuarkXPress
- Launch QuarkXpress
- Go to the Utilities Menu >Suitcase Fusion>Extensis Suitcase Fusion Auto-Activation Preferences
- Select the pick best match when original is missing box
This should make those missing font notifications stop.
What does the Missing Fonts dialog mean?
If a font is missing, it may have not been added to Suitcase Fusion and thus can’t be automatically activated. Confirm that all of the necessary fonts have been added to Suitcase Fusion and open the document again.
If the font is missing from Suitcase Fusion 7, the plug-ins can auto-activate the “best” font for you to use if you check the box Pick the Best Match.
The best font will be used in the document and its information will be recorded in the Font Sense metadata for future use.
Note: If your documents contain Font Sense Metadata and all your libraries are selected, you should rarely encounter the missing fonts window.
If the issue persists or doesn't resolve, please get in touch with our Technical Support Team to further troubleshoot.