This article covers accessing your previous purchases from Extensis account for such products as Suitcase Fusion and Suitcase TeamSync.
Follow these steps to change access your products:
- Visit extensis.com.
- Click Login at the top right corner, then select Existing Customer.
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Under Returning Customer, enter the email address and password for your Extensis account.
If you forgot your password or did not receive a password email from Extensis, click Forgot Password.
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Click My Products.
If nothing shows on this page or it says "You currently have no products", then click Check here for your other products.
This will take you to a new screen showing your past or historical products (as shown below):
IMPORTANT - If you own more than one Extensis product (such as Suitcase Fusion and Suitcase TeamSync), each product will show as a separate tab on this page. Click Manage for the corresponding product to manage the license(s) for that product.