Affected versions
This applies to any compatible version of Connect Fonts when utilizing Adobe Media Encoder v23.6 and Adobe After Effects
Symptoms
When attempting to run Adobe Media Encoder, the following error pops up:
Solution
There are two options available:
Roll Adobe Media Encoder Back to ver. 23.5
The issue was introduced in Adobe Media Encoder 23.6. Reverting to a previous version of media encoder will prevent the error from popping up
Uninstall the Plug-ins for Adobe After Effects
The issue is caused by Adobe Media Encoder loading up all available plug-ins from Adobe After Effects. Removing our plug-in will prevent Adobe Media Encoder from loading it
If you need further assistance you can submit a support request.