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Does GeoExpress need a serial number?

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Jeff
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In GeoExpress 9.5 and later (including GeoExpress 10) you must enter both a serial number and license code for product activation. Serial numbers were added to make it easier to switch between GeoExpress editions. Prior to 9.5 you had to completely uninstall the software just to switch from the trial edition to the standard edition or from the standard edition to unlimited. Now you can enter another serial number and license code to switch to another edition of GeoExpress.  The serial number determines which edition to use and the license code unlocks functionality of the software.

How do I enter the serial number and license code?

  1. Open GeoExpress.
  2. Click Options > Licensing.
    The License and Cartridge Management dialog appears.
  3. In the Serial Number section, enter the serial number. A green checkmark will appear and verify the serial number is correct for your version.
  4. If you are using a floating license, skip to the next step.  Otherwise enter the license code in the Licensing section.  A green checkmark will appear and verify the license.
  5. Click OK.  The User Account Control window will prompt for an administrator password to apply the changes.  Note: Your changes are not permanent until you click Yes on this box.

The License and Cartridge Management dialog closes, and the main window displays the licensing status.

 

 

How do I get a serial number?

Reach out to Extensis Technical Support if you don't receive a Serial Number in your welcome email at submit a support request 

How do I get a license code?

  1. Run GeoExpress by clicking the desktop icon or by clicking the Start menu and clicking Programs > LizardTech > GeoExpress > GeoExpress 9.5. GeoExpress starts.
  2. Click Options > Licensing.
  4. The License and Cartridge Management dialog box appears. If the temporary license code has expired, the License Management dialog box opens when GeoExpress starts.
  5. Click the Send Activation Request to open a web browser and navigate to the Extensis Customer Support website.
  6. Fill out the contact information, Extensis product, and system information sections of the form. Please include your serial number and locking code. You will be contacted by Extensis Customer Support within one business day.

 

NOTE: If you use GeoExpress with a license server, you do not need to get your machine’s locking code.  For more information on how to set up a floating license refer to the How do I install my floating license? knowledgebase article.

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