After installing Suitcase Fusion 9, Suitcase will not open or launch in Windows Operating Systems.
This may happen in all supported versions of Windows Operating systems with Suitcase Fusion 9 (version 20.0) installed.
Turn off Windows scaling for the systems display settings. This can be accomplished using the following steps:
For Windows 7:
To change the DPI Scaling setting, click the Start button, type Display in the Search box, and choose Display in the Control Panel section of the results, as shown in Figure A.
Choose ‘Display’ in the Control Panel section.
Once the Display window appears - shown in Figure B, make sure the setting is set to Smaller - 100% (default).
For Windows 10:
Right click anywhere on the desktop and select “Display Settings”
Once the Display window appears - shown in Figure A, make sure the setting is at 100% (recommended).