Note: Universal Type Server and Universal Type Client are not yet officially supported on Mac OS X 10.15. Our QA team is hard at work making sure to fully test the compatibility, but at this time we do not recommend updating to 10.15 for the time being
After updating our server to Mac OS X 10.15 Catalina we cannot access UTS via either Management Portal.
10.15 relocates files that do not fit into new locations based off it's updated security policies. UTS' sysctl.conf file can be one of these files
This issue happens with Universal Type Server 7 on Server that have been upgraded to Mac OS X 10.15 in-place
- Download the most recent installer of Universal Type Server 7: https://www.extensis.com/support/universal-type-server-7/
- Run the installer
- You should be prompted that sysctl.conf has been updated
- Reboot the server
Once the server comes back up you should now be able to login to the UTS Admin Portals. If you find you're still having issues please contact Technical Support.