If you need to cancel your auto-renewal for Suitcase Fusion or TeamSync, you can do this in your extensis.com account.
- Log into your extensis.com account
- Select MyProducts
- Select the product you want to cancel and choose “Manage”
- Select the three dots to the left of the subscription
- Select Cancel & Confirm
Note: Cancelling simply removes the subscription from auto-renewal. It does not cancel actual subscription itself, which can be used for the duration of the subscription term.