Prior to cancelling your subscription please understand the following circumstances:
Canceling within 14 Days of your Order:
This will cancel your subscription and you will automatically be refunded your payment within a couple of business days.
Cancelling After 14 Days of your Order:
This will cancel your subscription from renewing upon the one year renewal date. This will remove your system updates and you WILL NOT receive a notice from Extensis that your subscription will be expiring.
How to Cancel your subscription:
Canceling your subscription for Suitcase Fusion or TeamSync, please use the following steps using your Extensis.com account information;
- Log into your extensis.com account
- Select MyProducts
- Select the product you want to cancel and choose “Manage”
- Select the three dots to the left of the subscription
- Select Cancel & Confirm