Affected versions
This article applies to all versions of Connect Fonts.
Why should I set up exclusions for Extensis Connect?
Some Antivirus, End-Protection & Cleaning applications may interfere with Connect basic functions
If you see problems while working with fonts in Connect Fonts, you should set Connect Fonts as an allowed application (sometimes called "whitelisting") in your Antivirus, End-Protection or Cleaning products to avoid conflicts.
Files and folders to exclude for MacOS
The following folders should be set as ignored or allowed in your antivirus product;
Refer to the documentation for your specific antivirus product for details.
- /Applications/Extensis Connect.app
- ~/.Extensis/
- ~/Library/Extensis/Connect Fonts/
- ~/Library/Extensis/Suitcase Fusion/ (if you upgraded from Suitcase Fusion )
-
~/Library/Application Support/Extensis Connect
Files and folders to exclude for Windows
The following folders should be set as ignored or allowed in your antivirus product.
Refer to the documentation for your specific antivirus product for details.
- %LOCALAPPDATA%\Extensis\
- %AppData%\Roaming\Extensis Connect
- C:\Program Files\Extensis\Connect Fonts\