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  1. Extensis
  2. Connect Fonts Desktop
  3. Troubleshooting and Support

Troubleshooting and Support

Find solutions for common problems

  • Big Sur (macOS 11) displays question marks or will not activate fonts properly in applications
  • Big Sur (macOS 11) font conflicts with Helvetica and other common fonts
  • Connect Fonts (previously Suitcase Fusion) Compatibility with macOS Catalina, Big Sur and Monterey
  • Font missing or will not activate in InDesign 17.2 and 17.1 (UPDATED SOLUTION)
  • Identifying PostScript Type 1 fonts in Suitcase Fusion
  • Suitcase Fusion and Apple M1 Computers
  • Using the Font Panel in Adobe Photoshop on Apple M1 systems
  • Which version of Suitcase Fusion do I have?
  • Cleaning font caches with Suitcase Fusion for Mac
  • Collecting fonts from the Suitcase Fusion font vault
  • Disabling Dark Mode support for Suitcase Fusion on macOS Catalina (10.15) and later
  • FMRenderer drives up CPU and memory usage in Suitcase Fusion for Mac
  • Font Display Issues in Safari, Google Chrome or other applications - Suitcase Fusion for macOS
  • Font will not activate or activates for a brief moment
  • Getting "An error occurred while verifying the digital signature on the update installer" when updating Suitcase Fusion for Windows
  • Getting "You have already logged in with this font vault as <email address>" when opening Suitcase Fusion
  • Getting "Your demo has expired" when logging into Suitcase Fusion
  • Getting an error about an incompatible Extensis plug-in when opening an Adobe Creative Cloud application
  • Getting FMCore error 167776261 when opening Suitcase Fusion for Mac
  • Getting FMCore error 184553490 or 352325650 when opening Suitcase Fusion
  • Getting FMCore error 50335758 when opening Suitcase Fusion for Mac
  • Getting FMCore error 50339845 when opening Suitcase Fusion
  • Getting FMCore error 67112974 when opening Suitcase Fusion for Mac
  • Microsoft Office Documents encounter permission errors when opening - Suitcase Fusion
  • Reverting from Connect Fonts Powered By Suitcase to Suitcase Fusion
  • Setting up antivirus exclusions for Connect Fonts Powered By Suitcase
  • Setting up antivirus exclusions for Suitcase Fusion
  • Suitcase Fusion versions, downloads, and links
  • Supported font formats in Suitcase Fusion
  • Working with Suitcase Fusion for Mac and sandboxed applications such as Mail and Safari

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