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  1. Extensis
  2. Connect Fonts
  3. Troubleshooting and Support

Troubleshooting and Support

Find solutions for common problems

  • Connect Fonts Compatibility with macOS Catalina, Big Sur and Monterey
  • Finding, removing, or using PostScript Type 1 fonts in Connect Fonts
  • Font conflicts on macOS with Helvetica and other common fonts
  • Fonts will not display in Adobe InDesign 17.1 and 17.2 when activated in Connect Fonts
  • Troubleshooting Connect Fonts for Safari Extension
  • Using Connect Fonts on Macs with Apple Silicon Chipsets
  • Using the Extensis font panel in Adobe Photoshop on Macs with Apple silicon
  • Which version of Suitcase Fusion do I have?
  • Antivirus exclusions for Connect Fonts
  • Antivirus exclusions for Suitcase Fusion
  • Cleaning font caches with Connect Fonts for Mac
  • Collecting fonts from the Connect Fonts font vault
  • Disabling Dark Mode support for Connect Fonts on macOS Catalina (10.15) and later
  • Finding and removing Type 1 fonts on macOS
  • FMRenderer drives up CPU and memory usage in Connect Fonts or Suitcase Fusion for Mac
  • Font Display Issues in Safari, Google Chrome or other applications - Connect Fonts for macOS
  • Font will not activate or activates for a brief moment
  • Getting "An error occurred while verifying the digital signature on the update installer" when updating Suitcase Fusion for Windows
  • Getting "You are already logged in with this font vault as [email address]" in Connect Fonts
  • Getting "You have already logged in with this font vault as <email address>" when opening Connect Fonts
  • Getting "You have already logged in with this font vault as <email address>" when opening Suitcase Fusion
  • Getting "Your demo has expired" when logging into Connect Fonts
  • Getting an error about an incompatible Extensis plug-in when opening an Adobe Creative Cloud application
  • Getting an error when opening Suitcase Fusion for Mac: "This version of Suitcase Fusion does not support upgrading this File Vault"
  • Getting FMCore error 167776261 when opening Suitcase Fusion for Mac
  • Getting FMCore error 184553490 or 352325650 when opening Connect Fonts or Suitcase Fusion
  • Getting FMCore error 50335758 when opening Connect Fonts or Suitcase Fusion for Mac
  • Getting FMCore error 50339845 when opening Suitcase Fusion
  • Legacy Suitcase Fusion application download links
  • Microsoft Office Documents encounter permission errors when opening - Connect Fonts or Suitcase Fusion
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