Troubleshooting and Support
Find solutions for common problems
- Big Sur (macOS 11) font conflicts with Helvetica and other common fonts
- Connect Fonts (previously Suitcase Fusion) Compatibility with macOS Catalina, Big Sur and Monterey
- Fonts will not display in Adobe InDesign 17.1 and 17.2 when activated in Suitcase Fusion or Connect Fonts Powered By Suitcase
- Identifying PostScript Type 1 fonts in Suitcase Fusion
- Using Suitcase Fusion and Connect Fonts Powered By Suitcase on Macs with Apple silicon
- Using the Extensis font panel in Adobe Photoshop on Macs with Apple silicon
- Which version of Suitcase Fusion do I have?
- Antivirus exclusions for Connect Fonts Powered By Suitcase
- Antivirus exclusions for Suitcase Fusion
- Cleaning font caches with Suitcase Fusion for Mac
- Collecting fonts from the Suitcase Fusion font vault
- Disabling Dark Mode support for Suitcase Fusion on macOS Catalina (10.15) and later
- FMRenderer drives up CPU and memory usage in Suitcase Fusion for Mac
- Font Display Issues in Safari, Google Chrome or other applications - Suitcase Fusion for macOS
- Font will not activate or activates for a brief moment
- Getting "An error occurred while verifying the digital signature on the update installer" when updating Suitcase Fusion for Windows
- Getting "You are already logged in with this font vault as [email address]" in Connect Fonts Powered by Suitcase
- Getting "You have already logged in with this font vault as <email address>" when opening Connect Fonts
- Getting "You have already logged in with this font vault as <email address>" when opening Suitcase Fusion
- Getting "Your demo has expired" when logging into Connect Fonts
- Getting an error about an incompatible Extensis plug-in when opening an Adobe Creative Cloud application
- Getting an error when opening Suitcase Fusion for Mac: "This version of Suitcase Fusion does not support upgrading this File Vault"
- Getting FMCore error 167776261 when opening Suitcase Fusion for Mac
- Getting FMCore error 184553490 or 352325650 when opening Connect Fonts Powered By Suitcase or Suitcase Fusion
- Getting FMCore error 50335758 when opening Connect Fonts Powered By Suitcase or Suitcase Fusion for Mac
- Getting FMCore error 50339845 when opening Suitcase Fusion
- Getting FMCore error 67112974 when opening Suitcase Fusion for Mac
- Microsoft Office Documents encounter permission errors when opening - Suitcase Fusion
- Reverting from Connect Fonts Powered By Suitcase to Suitcase Fusion
- Suitcase Fusion versions, downloads, and links