Troubleshooting and Support
Find solutions for common problems
- Connect Fonts Compatibility with macOS Catalina, Big Sur and Monterey
- Finding, removing, or using PostScript Type 1 fonts in Connect Fonts
- Font conflicts on macOS with Helvetica and other common fonts
- Fonts will not display in Adobe InDesign 17.1 and 17.2 when activated in Connect Fonts
- Troubleshooting Connect Fonts for Safari Extension
- Using Connect Fonts on Macs with Apple Silicon Chipsets
- Using the Extensis font panel in Adobe Photoshop on Macs with Apple silicon
- Which version of Suitcase Fusion do I have?
- Antivirus exclusions for Connect Fonts
- Antivirus exclusions for Suitcase Fusion
- Cleaning font caches with Connect Fonts for Mac
- Collecting fonts from the Connect Fonts font vault
- Disabling Dark Mode support for Connect Fonts on macOS Catalina (10.15) and later
- Finding and removing Type 1 fonts on macOS
- FMRenderer drives up CPU and memory usage in Connect Fonts or Suitcase Fusion for Mac
- Font Display Issues in Safari, Google Chrome or other applications - Connect Fonts for macOS
- Font will not activate or activates for a brief moment
- Getting "An error occurred while verifying the digital signature on the update installer" when updating Suitcase Fusion for Windows
- Getting "You are already logged in with this font vault as [email address]" in Connect Fonts
- Getting "You have already logged in with this font vault as <email address>" when opening Connect Fonts
- Getting "You have already logged in with this font vault as <email address>" when opening Suitcase Fusion
- Getting "Your demo has expired" when logging into Connect Fonts
- Getting an error about an incompatible Extensis plug-in when opening an Adobe Creative Cloud application
- Getting an error when opening Suitcase Fusion for Mac: "This version of Suitcase Fusion does not support upgrading this File Vault"
- Getting FMCore error 167776261 when opening Suitcase Fusion for Mac
- Getting FMCore error 184553490 or 352325650 when opening Connect Fonts or Suitcase Fusion
- Getting FMCore error 50335758 when opening Connect Fonts or Suitcase Fusion for Mac
- Getting FMCore error 50339845 when opening Suitcase Fusion
- Legacy Suitcase Fusion application download links
- Microsoft Office Documents encounter permission errors when opening - Connect Fonts or Suitcase Fusion