This article applies to all versions of Connect Fonts.
Why should I set up exclusions for Connect Fonts?
Some Antivirus, End-Protection & Cleaning applications may interfere with Connect Fonts when activating and deactivating fonts.
If you see problems while working with fonts in Connect Fonts, you should set Connect Fonts as an allowed application (sometimes called "whitelisting") in your Antivirus, End-Protection or Cleaning products to avoid conflicts.
Files and folders to exclude for MacOS
The following folders should be set as ignored or allowed in your antivirus product; a "~" at the start of a path refers to your home folder (usually /Users/username/). Refer to the documentation for your specific antivirus product for details.
- /Applications/Connect Fonts.app
- ~/Library/Extensis/Connect Fonts/
- and/or ~/Library/Extensis/Suitcase Fusion/ (if you upgraded from Suitcase Fusion )
Malwarebytes, a common Malware application, also has exclusion list called the "Allow List". Here is how to add information to that list:
Other applications like "Clean My Mac" also has an Exclusions list called the "Ignore List".
- Here is how to add information to Clean My Mac's list: https://macpaw.com/support/cleanmymac/knowledgebase/system-junk
Files and folders to exclude for Windows
The following folders should be set as ignored or allowed in your antivirus product. Refer to the documentation for your specific antivirus product for details.
- C:\Program Files\Extensis\Connect Fonts\
"%LOCALAPPDATA%" refers to a hidden folder in your home folder (usually C:\Users\username\AppData\Local\). To open a hidden folder in File Explorer, enter the complete path in the address bar.
To see hidden files and folders by default:
- Open a File Explorer window
- Click the View tab
- Check the checkbox for Hidden Items