Logo
English (US) Deutsch Français
Sign in
Submit a request
  1. Extensis
  2. Portfolio
  3. Troubleshooting and Support

Troubleshooting and Support

  • Enabling scripts in Portfolio 4.0.1 and later
  • Disk access in macOS Catalina and Big Sur
  • Opening Portfolio Administration requires Adobe Flash Player but Flash is discontinued
  • NTLM Vulnerability in Portfolio 3.x and 4.x
  • Portfolio and OpenSSL 3.x Vulnerability
  • Antivirus exclusions for Portfolio
  • Field Not Configured to Embed Metadata - Forcing Embedding After Ingestion
  • Files with the ._00 or similar extensions showing up in watchfolders
  • Internet Access : Firewall + Reverse Proxy Considerations
  • Portfolio 4 for Windows doesn't generate thumbnails or previews for CR3 files
  • Portfolio and Log4j vulnerabilities
  • Portfolio and Spring4Shell Vulnerabilities
  • Portfolio keeps filling up the startup volume and other attached storage
  • Replacing the preferences file in Portfolio for Mac
  • Replacing the preferences file in Portfolio for Windows
  • Supported file and camera Raw formats in Portfolio
  • What ports does Portfolio use?

Privacy Policy  //  Data Transfer Agreement  //  Terms of Use  //  Sales & Refund

© 2023 Celartem, Inc. dba Extensis. All rights reserved.